Last update: 6 October 2024
Virtual Dimension ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.
We may collect the following types of information when you interact with our website or use our services:
Personal Information: Information that can be used to identify you, such as your name, email address, phone number, billing address, and payment details.
Non-Personal Information: Information that cannot be used to identify you, such as anonymous usage data, general demographic information, browser types, and access times.
Technical Data: Information about your device, IP address, and browser used to access our services, as well as tracking information like cookies and pixel tags.
We use the information we collect for various purposes, including:
To Provide Services: We use personal information to provide, manage, and customize the services you request.
To Improve Our Services: Analyzing usage data helps us improve the performance and user experience of our website and services.
To Communicate with You: We may send you emails related to your account, services, or offers that may interest you, or provide important notices like policy updates.
For Billing Purposes: We use your billing information to process payments and manage billing-related communications.
For Security: We use collected data to protect our website and services from malicious activities, fraud, or unauthorized access.
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
With Service Providers: We may share information with third-party vendors who help us operate our website or deliver our services (e.g., payment processors, cloud hosting providers).
To Comply with Legal Obligations: We may disclose your information if required by law, court orders, or governmental regulations.
In Case of Business Transfers: If our business is merged, acquired, or sold, your information may be transferred as part of the transaction.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please note that no system can be completely secure, and we cannot guarantee the absolute security of your data.
Our website may use cookies and other tracking technologies to enhance user experience, track usage patterns, and analyze website performance. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request correction of inaccurate or incomplete personal information.
Deletion: You may request that we delete your personal information under certain circumstances.
-Opt-out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in the communication.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.
We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at hello@vdimtech.com.
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